A gym can connect with a member through many different levels of retention. Having strategies in place to cover all levels is crucial, and will make sure that customers feel nurtured and encouraged at every level thus securing their continued loyalty and business.
Identifying at-risk members is crucial. Gym members and their teams should familiarise themselves with the warning signs to enable them to intervene and provide support, encouragement, and inspiration to secure their continued membership once more.
With improved technology more and more information is accessible to gym members at the click of a button, enabling them to take charge of their own health and fitness. In this new knowledge era, how can gym owners and employees adapt their services to continue to provide value and keep retention rates high?
Providing personalised service for members is an important part of improving membership retention. This article looks closely at five dimensions along which customers can be segmented and targeted to help you improve the service you provide to members and boost your gym retention rate.
If you want to know how to market your gym to millennials, it’s vital that you understand the way this unique generation view exercise and what they expect from the gym experience. These insights will help you to create a millennial gym membership retention strategy that gets results.
Many different factors can affect how a gym member feels about their gym. This article highlights the different areas that owners need to be aware of to ensure member experience remains positive.
There are tons of tips out there on how to boost your gym membership retention. But it’s hard to find a guide on how to create a killer gym retention strategy. In this blog, we try and redress the balance by telling you how gyms came to design membership retention strategies that work for them.
One of the best strategies for improving gym membership retention is increasing customer loyalty. This article examines the relationship between customer loyalty and retention, describes several forms of rewards programmes, and suggests two ‘best practices’ when designing such schemes.
One of the best strategies for improving gym membership retention is increasing customer loyalty. This article examines the relationship between customer loyalty and retention, describes several forms of rewards programmes, and suggests two ‘best practices’ when designing such schemes.
Can AI make a difference when it comes to increasing gym member retention? This article explores the possibilities.
Blending artificial intelligence, operational tools and a unique automations engine, Keepme supercharges and streamlines your team’s efforts to attract, retain and re-engage members.
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