Re-Engage Leads With Nova

Turn Old Leads Into New Tours

Antares’ sales agent, Nova, reopens conversations with every past enquiry in your CRM, answers their questions and books tours and trials. Your team just welcomes them in.

Sarah J
Sarah J
to Bar Bell Rope · 3 weeks ago
Can someone call me back please? I sent an email on Saturday and haven't heard back
David Green
David Green
to BigGym Houston · 2 months ago
Saw your ad about the no joining fee. Can I come in and see the club?
Katy - GymsRUs Front Desk
Katy - GymsRUs Front Desk
to Sales Team · 5 months ago
Karan Boon called - needs to change her tour date. Can you call her back?
Benny Harte
Benny Harte
to Atlantic Lift & Swim · 3 weeks ago
📥 Submitted membership inquiry form on the website.
Benny Harte
Benny Harte
to Pacific Bar Bells · 2 months ago
How much is membership? Do you do off-peak packages?
Cindy L
Cindy L
to Southern Strength · 5 months ago
Can someone reply to my email about family membership packages??
Mark Paltrow
Mark Paltrow
to Slam Gym · 3 weeks ago
I submitted your inquiry form last week and didn't hear back - can someone reply pls?
Hayley Bell
Hayley Bell
to Southern Strength · 2 months ago
📥 Submitted membership inquiry form on the website.
Debs - Front of House
Debs - Front of House
to Slam Gym Sales Team · 5 months ago
Andy Bellevue popped in to add his wife to membership - can you call him?
Cara P
Cara P
to LA Lifting Clubs · 3 weeks ago
Hi there - do you have any joining offers?
Matty Rudd
Matty Rudd
to Texas Fit · Last spring
Interested in your spring joining offer - do I have to come in or can someone send me some info?
Billy Deans
Billy Deans
to Dumbell Dungeon · 2 months ago
Tried calling about your free trial, no answer. Can someone get back to me?
Sandra - Front of House
Sandra - Front of House
to SportyClubs Sales Team · 5 months ago
Jon and Jane Smith's free trial ended today but they're keen. Can you call them about joining?

Trusted By 40+ Multisite Operators Across Hundreds Of Sites Worldwide

Total Fusion The Exercise Coach OneGym Inspire Kuwait Horizon Leisure Gymbox Go24 Fitness Genesis Health + Fitness FitnGlam Fitness First Fitness Cartel Evox Clubs Everlast Gyms Club4 Fitness Chicago Athletic Clubs Burnley Leisure & Culture Active Wellness Activ Clubs Next Gen Health & Lifestyle Clubs Serco Leisure
Total Fusion The Exercise Coach OneGym Inspire Kuwait Horizon Leisure Gymbox Go24 Fitness Genesis Health + Fitness FitnGlam Fitness First Fitness Cartel Evox Clubs Everlast Gyms Club4 Fitness Chicago Athletic Clubs Burnley Leisure & Culture Active Wellness Activ Clubs Next Gen Health & Lifestyle Clubs Serco Leisure

Your Best Leads Might Be Your Oldest Ones

Every enquiry in your CRM already chose your brand once. Re-Engage gives each one a timely, personal reason to come back, without adding a single task to your team’s day.

    Gym prospect intent-to-join fades fast

    Interest Comes Back Around

    New year, new job, a friend who just joined. Nova reaches out with the right offer at the right moment.
    Gym Prospects Are 24/7

    Replies On Their Own Time

    Prospects reply at 10pm or on a Sunday. Nova answers instantly, 24/7, and books the tour there and then.
    Your Follow-up Isn't 24/7

    Follow-Up That Never Stalls

    Nova keeps every conversation going with patient, personal follow-up, so your team can focus on members.

Your Brand, Your Rules

Re-Engage runs on the same guardrails as every Antares AI agent. You decide who hears from Nova, what it says and when. Read how Antares keeps your data safe.

Brand

Brand-Aligned Always

Nova speaks in your tone, uses your offers and sends from your club’s own sender profile.

Respect

Respectful By Design

Opt-outs are honoured instantly and contact preferences are respected across every channel.

Security

Secure And Compliant

Built for GDPR and CCPA, with two-way data flow back into your CRM. No data silos anywhere.

Support

Supported By Our Team

Our Customer Success team sets up campaigns, reviews performance and does the heavy lifting.

From Dormant To Booked In Four Steps

Sync your leads from your CRM or upload a CSV. Nova handles the rest. Re-Engage puts the same 24/7 attention on every lead you already have.

Step 1: Pick Your Audience

Step 1: Pick Your Audience

Use smart filters to choose exactly who to reach: by club, enquiry date, lead source or membership interest.

Step 2: Connect Your Leads

Step 2: Connect Your Leads

Sync directly from your CRM or upload a CSV. No IT project and no data clean-up marathon to get started.

Step 3: Nova Reaches Out

Step 3: Nova Reaches Out

Personal messages on WhatsApp, SMS or email, sent from your club’s own profile in your brand voice.

Step 4: Watch Tours Roll In

Step 4: Watch Tours Roll In

Nova handles objections and books tours and trials into your calendar. Track every booking live in Pulse.

Antares Never Stops Working Your Leads

Antares’ AI agents handle every new enquiry the moment it lands. Re-Engage puts that same energy behind the leads already sitting in your CRM.

164,746
Conversations In
The Last 30 Days
Handled across every channel, at any time of day.
7,031
Tours Booked In
The Last 30 Days
Booked by the agents with no staff chasing needed.
62,900+
Dormant Leads
Put Back In Play
Old enquiries handed to Nova to reopen conversations.
17%
Of Re-Engaged
Leads Book A Tour
Leads who reply to Nova go on to book a tour or trial.

Re-Engage is a feature of the Antares sales agent, Nova. It reopens conversations with past gym enquiries in your CRM and books them in for tours and trials.

Any past enquiry with consent to be contacted: web forms, calls, walk-ins, ad leads or expired trials. You choose who’s included with smart filters.

No. Antares is not a CRM. It works alongside the one you already use, syncing leads in and pushing bookings and conversation history back.

WhatsApp, SMS and email, depending on your region and each lead’s contact preferences.

No. Nova writes in your brand voice, references what each person originally asked about and adapts to their replies.

They’re removed straight away and won’t hear from Nova again.

Most operators go from zero to live in about 20 days, with our Customer Success team handling setup.

Yes. Nova books the tour, and the Antares retention agent, Ember, and the member services agent, Atlas, keep new members engaged once they join.

Convert Old And New Leads With Antares

See how Nova books tours from new enquiries 24/7 and turns your existing lead database into fresh revenue. In one call, we’ll show you how operators go from zero to live in 20 days, walk you through our AI safety guidelines and introduce the Customer Success team that runs it with you.