The funnel your tech stack promised: Delivered

“I check the retention management dashboard daily; it’s like a living, breathing system that shows me the members we need to invest resources in - those most likely to leave, to stay and to spend.”

Integrating Antares into our business was a game-changer. It allowed us to instantly engage with leads, answer their inquiries, and even schedule visits seamlessly.

The early results from our Antares deployment have been outstanding - a 185% increase in lead-to-tour bookings, paired with a 16% uplift in tour attendance. Together, that’s helped drive a 49% improvement in our tour-to-sale conversions. And all of this was achieved without any other major changes or investments.

“Nearly 100% of our member payments are collected first-time - thanks to Keepme's automations.”

I like that it is very easy to use, and very well put together for a very active site...I honestly couldn't come up with any cons. It's been a wonderful site to work with.

The Antares onboarding process was smooth, well-structured, and incredibly supportive. The system was up and running quickly, and we felt empowered to start using it right away. It’s rare to feel this confident adopting a new platform, but Keepme made that possible.

Using Antares not only accelerates our lead response time but also optimizes our entire acquisition funnel, turning interest into action faster than ever before.

“The level of support we get from Keepme is great, if there is ever a problem the team spend time workshopping it, or giving you ideas and the chat box is always good to apply straight away”

The results we’re seeing are a clear reflection of what’s possible when the right technology meets a team committed to innovation and delivering exceptional experiences. Partnering with Keepme was a strategic decision, and it’s already proving to be the right one.

As the industry evolves, we will need to continue to evolve, and we believe Keepme will continue to help us to do just that. The biggest thing for us has been the support and guidance through the Antares set up and onboarding process. No two businesses are the same and our set up is a little more complex in that we manage a range of leisure facilities all across Ireland. None of this was ever a problem though.

“Super customizable automations enable us to build highly personalized communication journeys that can easily connect with members”

The Campaign section of the platform is particularly impressive, it allows to create campaigns with a wide range of triggers and actions that can be tailored to different member segments.

It's like having a smart assistant working 24/7, helping us close the gap between curiosity and commitment. We’ve seen tangible improvements in both lead quality and conversion speed.

By combining Antares with the lead tracking and reporting tools in Veritas, we’ve streamlined the whole customer journey from first contact to conversion, while also giving our team better oversight and data to work with.

“I love to know how we can engage with our prospects, it's not something that I feel that we've done very well before and since Keepme has come on board we have the ability to understand who we're about to lose, who is the most important person.”

“My sales team tell me they can’t believe what they missed out on before we had Keepme’s gym lead management & automations in place.”

"Keepme is essential to making contact with our prospects and getting them into the gym. We can't close a sale if someone walks in, walks out, and never comes back. Keepme makes it possible to reach out to those people again, and it's also essential to creating memberships as well. Overall great experience, can't imagine how we'd operate without it."

With the help and guidance from the Keepme crew we are happy to say our AI Agent – 'Pete' is now live and helping customers daily. Our agent is helping improve our customer care, retention, marketing and general PR.

"Keepme’s comprehensive sales functionality allows us to manage and nurture all of our leads in one platform. It’s transformed the way we approach membership sales."

“I can take actions with confidence as they’re based on fact, not gut instinct.”

"This level of data-driven decision-making helps us to refine their communication strategies over time and ensure that we are always delivering the right messages to the right members at the right time."

With Antares we’re seeing early wins in saved time, improved follow-up consistency, and a smoother experience for the customer.

"We switched from HubSpot because Keepme interfaces with our other software tools to give us a more complete picture of our members. The AI that Keepme uses to predict member behavior is another reason we switched as well."

"It was really easy for the team to get up and running on Keepme with minimal instruction."

“Sales reps naturally gravitate towards the hottest leads. Keepme's automation can take over elsewhere to make sure we keep reaching out to the slow burners.”

I've used Keepme for almost 4 months, and it was easy to get ahold of immediately. The dark interface is pleasant to the eye without straining, and the system is quick and efficient. Making contact with leads is made easy, and keeping track of their status is of great help.

"The flexibility is invaluable for creating effective communication strategies that can improve member retention and drive revenue growth."

“The second that Keepme went live I could stratify our membership base, identify and calculate the value of any members that might leave - and build strategies to improve retention. We saw a reduction in cancellation rates in just 30 days.”

One of our key goals at Inverclyde Leisure is to remove as many barriers as possible for new and returning customers, and Antares is already helping us do that. The new AI sales agent doesn’t just handle enquiries; it actively books tours and feeds that information straight into our management software. This allows our sales team to follow up with fully informed context and no manual input.

"We have had a very positive experience with Keepme...We found Gymsales to be too simplistic for our needs."

"The hyper sense of connection we now have with our members is a testament to the Keepme team's dedication to improving our business. Overall, I highly recommend Keepme to anyone looking for a top-notch different fitness management solution."

"Keepme's automations have improved our sales team's efficiency - so we can reach out and support more people through the sales pipeline."

Overall, Keepme is a highly recommended tool for any fitness club looking to improve their member engagement and retention.

“What I like about Keepme is it keeps evolving, and it's helping us to stay relevant and also move towards the future. I love that they are continually evolving the product.”

"I highly recommend Keepme to anyone looking for a top-notch different fitness management solution."

We have had a very positive experience with Keepme. They have been very responsive to addressing any operational needs as well as improvements to workflow issues.

“Fitness businesses sit on mountains of data that is largely unused. Keepme uses this data to create real insights for the business - and a hyper-personalised experience for each member.”

"I love to keep my prospects organized and easy to reach out to a large group en masse."

"Whilst I could comment on various things, I would like to focus on the support team, which has been active for the last couple of months. Their work has had a positive impact on our daily business, providing us with quick support at all times."

“Keepme are constantly trying to make our usability experience as good as it can be and they're open to feedback and innovation.”

“Keepme gives us one seamless digital process - and frees our customer experience teams to focus on our members. We have greater customer insights - and no need to download reports, upload triggers, or prepare communications.”

"The ease of navigating through the different tabs is great. Viewing various reports is simple to use."

"Keepme provides real-time insights around the success of communications, allowing us track and measure the impact of our efforts."

“Keepme’s value is in being able to navigate an increasingly difficult marketplace with certainty.”

"The Keepme team has demonstrated an exceptional level of professionalism throughout our business partnership. Their customer support is unparalleled, always going above and beyond to address any concerns we have."

“The team has been incredibly responsive to meeting our needs and working with us to streamline the workflow of our membership sales department”

"What Keepme uniquely offers is the ability to integrate with any fitness industry software platform that has an API."

“When Keepme went live I could instantly stratify our membership base, identify and calculate the value of any members that might leave - and build strategies to improve retention. We reduced cancellation rates in just 30 days.”

“Working with Keepme is a great experience. They’re so responsive to our requests for product enhancements - which is brilliant.”

“Keepme helped us to flip our gym automations. If a member hasn't visited for 14 days then instead of sending them an email we'll trigger a request for our member experience team to reach out.”

“Thanks to Keepme I can take actions with confidence - as they’re based on fact, not gut instinct.”

"Would I recommend Keepme to other operators? Keepme has a broad capacity to help any health club. It is a powerful, versatile tool with data capabilities that seem endless."

“We built a Keepme automation that targets user profiles that are likely to upgrade. In just three months we've already added nearly $7,000 USD in upgrade revenue.”

“Keepme is a real partner. They cleaned up 13 years of our data - and we instantly learned lessons that we implemented seamlessly.”

“Within 60 days of setting up Keepme automations our member dormancy dropped by around a quarter - and it's stayed there. That's another 500-600 members each month back and active in our clubs.”

“Keepme's AI and automations allow us to learn from interactions between our business and our members in a truly scaled way - and to continually improve our service offering.”

"We wanted to support our franchise owners in delivering a world-class prospect and member experience. Keepme's smart automations enable us to send personalized, authentic sales and member engagements across each of our three brands."

"With Keepme, there are endless options to communicate to members about services inside the club."

“With the automated campaigns feature I love how targeted we can be.”