Why Antares Is A Safe Decision

Adopt And Scale AI Agents,
Without The Operational Risk

Antares’ AI agents work strictly within your brand’s rules, and you stay in control from day one. Every rollout is controlled, staged and fully reversible, so you can move at the pace that suits your business.

Three Things You Never Give Up

Antares works inside clear boundaries. You approve the messaging, set the escalation rules and see every outcome, so you’re always in control of the customer experience.

    Total Control

    You approve the messaging, set every escalation rule and decide exactly where the agents’ job ends and your team’s begins.

    Full Visibility

    Every conversation is logged, every outcome is tracked, and anything unusual is flagged straight away for your team to review. Nothing happens out of sight.

    Full Reversibility

    Pause or switch off any channel or site instantly. You’re never locked into something that isn’t working for you.

Where AI Ends and Your Team Begins


Antares Handles The Routine

    This Includes:

  • Instant replies to every enquiry, day or night, 24/7/365
  • Booking tours, trials and classes as soon as a prospect is ready
  • Answering everyday member questions and updating your CRM automatically


Antares Works Day And Night

    This Includes:

  • The same timely follow-up and smooth handover for every prospect
  • Cover at peak times, weekends and late at night
  • A clear record and next step for every enquiry


You Always Stay In Control

    This Includes:

  • Your pricing, offers and membership policies
  • Your team’s tours, sales and member relationships
  • Your tone of voice and boundaries. You approve the rules.

Six Safeguards That Protect Your Brand

Antares works within rules you define, and it’s built so it can’t step outside them. Six safeguards make sure of it:

Only Your Approved Information

Only Your Approved Information

Antares only uses the information you approve. It can’t negotiate prices or invent offers, and if it doesn’t know an answer, it hands over to your team.

Automatic Handover To Staff

Automatic Handover To Staff

When someone asks a complex question or wants to speak to a person, Antares flags it for your team straight away, so your staff stay in charge of closing sales.

Your Brand Voice, Protected

Your Brand Voice, Protected

Antares speaks in your tone and vocabulary. We also set the phrases and topics it must never use, so every message stays on-brand and sounds like your team.

Works Alongside Your Systems

Works Alongside Your Systems

Antares sits on top of your CRM rather than replacing it. Your data stays in your CRM, and your workflows carry on exactly as they are today, with no disruption.

One Central Control Centre

One Central Control Centre

Update prices, offers or brand voice in one central place, and the change applies across every site and channel, so nothing is ever out of step with the rest.

Every Conversation Recorded

Every Conversation Recorded

Every word Antares says is recorded in the control centre and in your contact records. If an unusual case comes up, we update the rules across your account.

Who Owns What If Something Needs Fixing

Your named Customer Success Manager owns performance and is your single point of contact for any issue.

  • Regular performance reviews:

    A standing meeting with your Customer Success Manager to spot and fix anything early.

  • A direct escalation path:

    If something can’t be resolved straight away, you can go directly to our VP of Customer Success.

  • 48-hour response:

    Every flagged issue is addressed within 48 hours, with a root cause and a timeline for the fix.

Antares Customer Success video call check-in with Michelle

A Measured Path To Scale

Even the largest operators don’t roll Antares out across every site overnight. A simple two-phase rollout, clear rules and a guaranteed way to roll back keep the risk low from start to finish.


Phase 1: Building The Foundation

Before any prospect gets a reply, we set everything up around your business.

    Setup:

  • Rules and goals: We agree your goals, boundaries and handover points with your internal owner.
  • Connecting your systems: We connect your existing CRM, channels and calendars.
  • Testing: We train and test the agents against your real-world scenarios, so they’re ready for the complex questions your team handles every day.


Phase 2: A Managed Transition

We move from a test environment to live conversations in stages.

    Launch:

  • Results you can check: We track response speed, contact rate and booked visits, so you can see the improvement before we scale further.
  • Weekly improvements: Antares runs alongside your current process, and we use real conversations to fine-tune the messaging and handover rules every week.
  • Site-by-site expansion: We expand by site and channel in steady, controlled steps, never as one big switch.

No. Antares only uses information from your approved knowledge base. If it doesn’t know the answer, it passes the conversation to your team.

No. Antares integrates with your existing tech stack and updates your CRM, so your source of truth remains unchanged and your workflows stay intact.

Antares’ AI agents work as assistants to your team. They take on routine work like 2am follow-ups and repeat questions, so your staff can spend more time on tours, sales and members.

Antares is built so it can’t guess or make up prices or other details. If a question falls outside your approved information, it hands the conversation straight to your team to pick up.

No. There are no rigid scripts. Antares talks naturally, in your brand voice, whether that’s energetic and supportive or professional and direct. During testing, we fine-tune its tone until it sounds like a natural part of your team.

Yes. We are enterprise-ready and compliant with standard data protection regulations, including GDPR and CCPA. We do not use your proprietary data to train public AI models; your data stays within your own silo. Learn more on our data processing page.

Like any team member, no AI is perfect. The difference is that every word Antares says is recorded. If an unusual case comes up, we can update the rules straight away across all your sites, so it doesn’t happen again.

Yes. The Antares Pulse MCP links your Antares data to Microsoft Copilot, Claude or ChatGPT, and the connection is read-only, so everything in Antares stays exactly as it is. Your AI assistant can read answers from your data but cannot change records in Antares, and your data belongs to you.

Trusted By Leading Fitness Operators Worldwide

Serco Leisure Next Gen Health & Lifestyle Clubs Activ Clubs Active Wellness Burnley Leisure & Culture Chicago Athletic Clubs Club4 Fitness Everlast Gyms Evox Clubs Fitness Cartel Fitness First FitnGlam Genesis Health + Fitness Go24 Fitness Gymbox Horizon Leisure Inspire Kuwait OneGym The Exercise Coach Total Fusion
Serco Leisure Next Gen Health & Lifestyle Clubs Activ Clubs Active Wellness Burnley Leisure & Culture Chicago Athletic Clubs Club4 Fitness Everlast Gyms Evox Clubs Fitness Cartel Fitness First FitnGlam Genesis Health + Fitness Go24 Fitness Gymbox Horizon Leisure Inspire Kuwait OneGym The Exercise Coach Total Fusion
Hatim - Gymbox - great system

Had my first interactions with Keepme in Gymbox this week and I’m already impressed. Super easy to use, smooth to manage, and it really adds value for the gyms. Excited to explore it more - great system 👌

Hatim Al Abbadi
Senior General Manager - Gymbox
Inspire Kuwait - antares

Very impressed with the service as much as the system. The early metrics are incredibly promising...lead-to-tour at 68% already and almost 50% of tours booked out of hours. Things you love to see!

John Foy - COO - Inspire Group Kuwait
John Foy
COO - Inspire Group Kuwait
Inverclyde Leisure antares goals

Our AI sales agent doesn’t just handle enquiries; it actively books tours and feeds that information straight into our management software. This allows our sales team to follow up with fully informed context and no manual input.

Erin Dunn - Digital Marketing Manager, Inverclyde Leisure
Erin Dunn
Digital Marketing Manager, Inverclyde Leisure
Fitness First - Janell

If you're looking for an AI agent that will be able to optimise your sales process, like booking more appointments and qualifying gym prospects, and that adapts according to your needs, then Antares is really the best!

Jannel Stephanie Rodolfo - General Manager - Fitness First Singapore
Jannel Stephanie Rodolfo
General Manager - Fitness First Singapore
capterra - hyper sense of connection

"The hyper sense of connection we now have with our members is a testament to the Keepme team's dedication to improving our business. Overall, I highly recommend Keepme to anyone looking for a top-notch different fitness management solution."

Capterra Review -
Capterra Review
exercise coach - aligned

It feels aligned with a shared goal: creating a frictionless, high-quality experience that ultimately strengthens real human connection. It is early, but the future with ‘Vicky’ looks very promising.

Brad Bundy - COO - The Exercise Coach
Brad Bundy
COO - The Exercise Coach
capterra - unparalleled support

"The Keepme team has demonstrated an exceptional level of professionalism throughout our business partnership. Their customer support is unparalleled, always going above and beyond to address any concerns we have."

Capterra Review -
Capterra Review
exercise coach - naturally embody

It’s been exciting to see ‘Vicky’ embody who we are as a brand and represent us so naturally. It’s gratifying to watch how seamlessly Antares communicates availability and schedules tours in a way that reflects our standards.

Brad Bundy - COO - The Exercise Coach
Brad Bundy
COO - The Exercise Coach