---3.png){kind=logo}
AI Agent Adoption & Scaling Without Operational Risk
Most AI anxiety stems from a fear of losing control. Antares AI sales agent implementations are designed to operate strictly within your brand’s guidelines. This isn't a "set and forget" deployment, it's controlled, staged and reversible.
The Three Pillars of Antares Adoption
Antares operates inside clear boundaries. You approve messaging, set escalation rules, and keep visibility into every outcome, and never lose control of the customer experience.
Total Control
Full Visibility
Absolute Reversibility
Where AI Ends and Your Team Begins
Antares Owns The Routine
- Instant engagement for every gym lead 24/7/365
- Booking actions like tours and trials
- Consistent and structured follow ups
- Automated data entry and status updates within your CRM.
This Includes:
Antares Replaces The Friction
- Inconsistent manual outreach and unreliable lead handovers
- The risk of missing leads during peak times, weekends, or late at night
- Leads falling through the cracks without clear tracking or next steps.
This Includes:
You Retain Absolute Control
- Your offers, or membership policy decisions
- Your staff's essential role in touring, closing deals, and building member relationships.
- Your voice and boundaries - you approve the rules
This Includes:
Hard Boundaries for Brand Safety
Antares operates within authority parameters strictly defined by you. It is technically prevented from ’colouring outside the lines’ through six core safeguards:
Grounded Knowledge & Compliance:
Antares is grounded exclusively in your approved data. It cannot negotiate pricing, invent offers, or override membership terms. If a prospect asks something outside your knowledge base, the agent triggers a Human Handover rather than guessing.
Automatic Handoff To Your Team:
The moment a lead asks a complex question or shows high intent for a human conversation, the AI immediately flags the interaction for your team. This ensures your staff handles all high-value relationship and closing work.
Negative Constraints & Brand Voice:
We implement negative constraints to prevent the AI from ever using specific ‘never say’ phrases or forbidden topics. Antares communicates in your brand’s exact tone and vocabulary.
Integration-First & Total Reversibility:
Antares sits on top of your CRM rather than replacing it, so your data stays in your CRM, and your workflows remain intact.
Centralised Visibility:
You maintain total ownership and visibility via a central control centre. Any updates to pricing, offers, or brand voice can be made here and reflected across all locations and channels.
Full Auditability & Global Refinement:
Antares creates a 100% transparent audit trail for every word it says. All conversations are recorded in the control centre and in your contact records. If an edge case occurs, we adjust the global guardrails to ensure that specific mistake never happens again.
Who Owns What If Something Needs Fixing:
Your Named Customer Success Manager owns performance and is your single point of contact for any issues.
-
Regular Performance Reviews:
Standing meeting with your Customer Success Manager to catch problems early.
-
Direct Escalation Path:
If your CSM can't resolve something immediately, you have direct access to VP Customer Success.
-
24-Hour Response SLA:
Any flagged issue gets addressed within 48 hours, with root cause analysis and fix timeline.
A Measured Path To Scale
Even the biggest, most innovative operators don’t roll Antares out to 100 locations overnight. We work with them to reduce risk with a simple two stage rollout, clear guardrails, and a guaranteed rollback path.
Phase 1
Before a single gym lead sees a response, we build the foundation of the agent's "Box of Authority".
- Logic & Guardrail Definition: Confirm specific goals, hard-coded boundaries, and escalation triggers with your internal owner.
- Infrastructure Connection: Seamlessly link your existing CRM, communication channels, and calendar flows.
- Validation Testing: We train, test, and validate the agent against your real-world scenarios to ensure it handles complex queries exactly as your best team member would.
Baseline & Setup
Phase 2
We move from a sandbox to the real world using a "staged" deployment model.
- Performance Validation: We closely monitor speed, contact rate, and booked visits to prove performance before further scaling.
- Parallel Optimisation: The system runs alongside your current process while we use real prospect interactions to fine-tune messaging and escalation rules weekly.
- Controlled Multi-Site Expansion: We expand by site and channel in deliberate, controlled steps rather than a "big bang" switch.
The Managed Transition:
-
No. Antares uses "Grounding", it only pulls information from your approved knowledge base. If it doesn't know the answer, it escalates to your team.
-
No. Antares integrates with your existing tech stack and updates your CRM so your "Source of Truth" remains unchanged.
-
Antares is positioned as a "Leads Assistant." It handles the "grunt work" of 2 AM follow-ups and lead chasing, allowing your staff to focus on high-value tours and closings.
-
Antares is technically prohibited from "guessing" or making up pricing or other information. If a query falls outside its approved knowledge base, it triggers an immediate Human Handover, flagging the conversation for your team to step in.
-
We don't use rigid decision trees. Antares uses natural language to communicate in your brand voice (e.g., "energetic and supportive" or "professional and direct"). During the Validation Phase, we fine-tune the "personality" until it’s indistinguishable from a high-performing team member.
-
Yes. We are enterprise-ready and compliant with standard data protection regulations (GDPR/CCPA). We do not use your proprietary lead data to train "public" AI models; your data stays within your silo.
-
Like any team member, perfection isn't the baseline, performance against the status quo is. However, unlike a human, Antares has an Audit Trail for every single word it says. If an edge case occurs, we can adjust the global guardrails instantly, ensuring that specific mistake never happens again across any of your locations.
-
Minimal. We handle the heavy lifting of the integration. Your team only needs to provide API access to your CRM/Calendar and approve the initial knowledge base. Most setups require less than 5 hours of total "human time" from your internal staff.
Secure Integration With The Systems You Trust
Antares connects natively with your existing tech stack to ensure
your data stays secure and your lead flow remains uninterrupted.
.png)
Trusted By Leading Fitness Operators Worldwide
In just three months Antares has had almost 60,000 conversations and about 450 tours booked out of hours. It's been a massive assistance to all MCs...we've got more leads and we're walking into more appointments. It's a no-brainer! Who wouldn't want that?
.png)
With Antares, the alignment across our systems provides a level of clarity and consistency that has been difficult to achieve in the past.
The early results from our Antares deployment have been outstanding - a 185% increase in lead-to-tour bookings, paired with a 16% uplift in tour attendance. Together, that’s helped drive a 49% improvement in our tour-to-sale conversions. And all of this was achieved without any other major changes or investments.
Had my first interactions with Keepme in Gymbox this week and I’m already impressed. Super easy to use, smooth to manage, and it really adds value for the gyms. Excited to explore it more - great system 👌
Very impressed with the service as much as the system. The early metrics are incredibly promising...lead-to-tour at 68% already and almost 50% of tours booked out of hours. Things you love to see!
"It's already our most productive Membership Consultant!"
Integrating Antares into our business was a game-changer. It allowed us to instantly engage with leads, answer their inquiries, and even schedule visits seamlessly.
.png)
Our AI sales agent doesn’t just handle enquiries; it actively books tours and feeds that information straight into our management software. This allows our sales team to follow up with fully informed context and no manual input.
If you're looking for an AI agent that will be able to optimise your sales process, like booking more appointments and qualifying gym prospects, and that adapts according to your needs, then Antares is really the best!
"The hyper sense of connection we now have with our members is a testament to the Keepme team's dedication to improving our business. Overall, I highly recommend Keepme to anyone looking for a top-notch different fitness management solution."
It's like having a smart assistant working 24/7, helping us close the gap between curiosity and commitment. We’ve seen tangible improvements in both lead quality and conversion speed.
As the industry evolves, we will need to continue to evolve, and we believe Keepme will continue to help us to do just that. The biggest thing for us has been the support and guidance through the Antares set up and onboarding process. No two businesses are the same and our set up is a little more complex in that we manage a range of leisure facilities all across Ireland. None of this was ever a problem though.
"It was really easy for the team to get up and running on Keepme with minimal instruction."
With Antares nobody's slipping through the cracks. It's like having a 24hr salesperson. Previously, it could be 12 hours before a lead got a response...With Antares we're guaranteed it's going to be almost instantaneous. Over the last few months it's become indispensable.
It feels aligned with a shared goal: creating a frictionless, high-quality experience that ultimately strengthens real human connection. It is early, but the future with ‘Vicky’ looks very promising.
Using Antares not only accelerates our lead response time but also optimizes our entire acquisition funnel, turning interest into action faster than ever before.
"The Keepme team has demonstrated an exceptional level of professionalism throughout our business partnership. Their customer support is unparalleled, always going above and beyond to address any concerns we have."
It’s been exciting to see ‘Vicky’ embody who we are as a brand and represent us so naturally. It’s gratifying to watch how seamlessly Antares communicates availability and schedules tours in a way that reflects our standards.
The Antares onboarding process was smooth, well-structured, and incredibly supportive. The system was up and running quickly, and we felt empowered to start using it right away. It’s rare to feel this confident adopting a new platform, but Keepme made that possible.
I’ve led many complex initiatives on behalf of our brand, and Antares has been one of the most ambitious and enjoyable deployments.
The results we’re seeing are a clear reflection of what’s possible when the right technology meets a team committed to innovation and delivering exceptional experiences. Partnering with Keepme was a strategic decision, and it’s already proving to be the right one.
With Antares we’re seeing early wins in saved time, improved follow-up consistency, and a smoother experience for the customer.