Keepme analyzes hundreds of thousands of data points to create a unique 360° view of your member base, helping you understand what your customers will do even before they know it themselves.
In turn, this empowers you to predict member behavior, evaluate your loyalty strategies, improve member retention and maximize your customers’ lifetime value (LTV).
The Keepme Score accounts for every data point, down to the individual member level, providing an incredibly accurate measure of the overall health of your membership
Keepme's automation system allows you to elevate your NPS, so you aren’t just collecting surveys but also acting on the responses. It allows you to leverage your promoters to convert your passives and detractors, in turn driving revenue for your business.
From annual attrition to net monthly movement, Keepme allows managers to establish and monitor custom KPIs to drive member retention teams toward their targets.
Keepme segments your members based on risk profile, enabling member retention teams to tailor their efforts, avoiding sleeping dogs and focusing on high yield clients – in other words, smarter retention management.
Based on Keepme's own insights, our platform develops unique responsive automation recommendations to drive retention, increase non-dues revenue and win back ex-members.
Keepme's performance dashboard equips your team with real-time, full membership visibility into the impact and effectiveness of your strategy: feedback that’s vital to evolving and maturing your approach.
Whether it's email campaigns, member onboarding initiatives or new membership plans, Keepme's dashboard and reporting tools offer you a complete picture of your retention performance.
In addition to live reporting, Keepme also provides scenario-based forecasting to reveal how changes in strategy will impact your bottom line.
Keepme goes well beyond click-through and conversion rate, providing a three-dimensional evaluation of your retention campaign performance – data that will allow you to optimize your marketing strategies and secure maximum ROI.
Here’s what they say about us
“We used the data within Keepme and targeted sales to members that we knew would benefit from the membership we were putting to them. The success of that has blown our minds.”