How Keepme's Customers are Using Smart Automations + AI To Fuel Growth

"Our favorite feature is the Automations. Every new member receives a series of emails designed to guide them on their journey toward wellness. What used to be a manual process for our Personal Trainers is now automated and the results have been better with much less work."

“Keepme has been nothing short of phenomenal since it came in.”

“When Keepme went live I could instantly stratify our membership base, identify and calculate the value of any members that might leave - and build strategies to improve retention. We reduced cancellation rates in just 30 days.”

"We communicate with our members in numerous ways. Automated campaigns are user-friendly, and the insights give us excellent information."

“I really love the campaigns feature as a whole, because it's given us an ability that we've never had before, we can really micro-target different areas of our customer base and see regular data of what's working, what's not working, A/B test it, retarget if we need to.”

Keepme's automations have improved our sales team's efficiency - so we can reach out and support more people through the sales pipeline.

“Keepme helped us to flip our gym automations. If a member hasn't visited for 14 days then instead of sending them an email we'll trigger a request for our member experience team to reach out.”

“I can take actions with confidence as they’re based on fact, not gut instinct.”

The Campaign section of the platform is particularly impressive, it allows to create campaigns with a wide range of triggers and actions that can be tailored to different member segments.

“Keepme’s campaigns function is opening up the way that we can, not just engage, but how we can continue to push specific content to help our leads with their journey, as opposed to just making sales.”

“From the campaigns that we’ve been running, they're very effective. For example, for our end of financial year sale, I managed to garner 125 leads across five or six gyms!”

"Keepme is essential to making contact with our prospects and getting them into the gym. We can't close a sale if someone walks in, walks out, and never comes back. Keepme makes it possible to reach out to those people again, and it's also essential to creating memberships as well. Overall great experience, can't imagine how we'd operate without it."

“We built a Keepme automation that targets user profiles that are likely to upgrade. In just three months we've already added nearly $7,000 USD in upgrade revenue.”

"The flexibility is invaluable for creating effective communication strategies that can improve member retention and drive revenue growth."

“My sales team tell me they can’t believe what they missed out on before we had Keepme’s gym lead management & automations in place.”

"The hyper sense of connection we now have with our members is a testament to the Keepme team's dedication to improving our business. Overall, I highly recommend Keepme to anyone looking for a top-notch different fitness management solution."

“Within 60 days of setting up Keepme automations our member dormancy dropped by around a quarter - and it's stayed there. That's another 500-600 members each month back and active in our clubs.”

“Super customizable automations enable us to build highly personalized communication journeys that can easily connect with members”

Keepme provides real-time insights around the success of communications, allowing us track and measure the impact of our efforts.

“Keepme's AI and automations allow us to learn from interactions between our business and our members in a truly scaled way - and to continually improve our service offering.”

“With the automated campaigns feature I love how targeted we can be.”