Sales
Agent
Responds to every
enquiry instantly,
books tours and
follows up 24/7.
Meet Nova - The Antares Sales Agent
Turn Every Enquiry Into A Booked Tour
The Antares sales agent, Nova, replies to every enquiry the moment it arrives, answers questions in your brand voice,
books tours and trials into your calendar, and follows up until there’s a clear outcome. Day or night, at every site.
Sarah J
to Bar Bell Rope
Can someone call me back please? I sent an email on Saturday and haven’t heard back
Callback booked, Monday 9am
David Green
to BigGym Houston 9:52pm
Saw your ad about the no joining fee. Can I come in and see the club?
Tour booked, Thursday 6pm
Katy - GymsRUs Front Desk
to Sales Team
Karan Boon called and needs to change her tour date. Can you call her back?
Tour rescheduled, Friday 5pm
Heather Marks
to Atlantic Lift & Swim
📥 Submitted membership enquiry form on the website.
Replied instantly, tour booked
Benny Harte
to Pacific Bar Bells
How much is membership? Do you do off-peak packages?
Prices sent, trial booked
Cindy L
to Southern Strength Sunday
Do you have family membership packages?
Options sent, trial booked
Mark Paltrow
to Slam Gym
I submitted your enquiry form last week. Can someone reply please?
Replied, tour booked
Hayley Bell
to Southern Strength
📥 Submitted membership enquiry form on the website.
Replied instantly, trial booked
Debs - Front of House
to Slam Gym Sales Team
Andy Bellevue popped in to add his wife to membership. Can you call him?
Joining call booked
Cara P
to LA Lifting Clubs
Hi there, do you have any joining offers?
Offer sent, tour booked
Matty Rudd
to Texas Fit 7:15am
Interested in your spring joining offer. Can someone send me some info?
Info sent, tour booked
Billy Deans
to Dumbell Dungeon
Tried calling about your free trial, no answer. Can someone get back to me?
Trial booked, Saturday 10am
Sandra - Front of House
to SportyClubs Sales Team
Jon and Jane’s free trial ended today but they’re keen.
Nova followed up, joining call booked
Trusted By Multisite Operators Worldwide
Everything Nova Handles For Your Sales Team
Nova replies to every lead, follows up properly and books the next step.
Everything follows your rules and can be reviewed.
Works Wherever Enquiries Arrive
Forms, webchat, email, Facebook and Instagram Messenger, and phone, all handled the same way.
Books Tours And Trials
Checks your team’s availability, books straight into your calendar and confirms instantly.
Follow-Up That Never Drops
Timely, consistent reminders keep prospects engaged after the first reply.
Speaks Your Prospects’ Language
Replies and follow-ups in the languages your prospects use.
Keeps Your CRM Up To Date
Updates contact records and maps every booking to your calendar.
Rules-Led And Reviewable
Every conversation follows your rules and can be audited.
From First Message To Booked Tour
Every enquiry follows the same simple path, at every site and any time of day.
Step 1: A Prospect Enquires
On your website, social channels,
email or by phone, at any time of day.
Step 2: Nova Replies Instantly
It answers questions from your approved
knowledge and checks what they’re looking for.
Step 3: Nova Books The Next Step
A tour or trial goes straight into your
calendar, with a confirmation sent.
Step 4: Your Team Takes It From There
Nova follows up, updates your CRM and
hands high-intent prospects to your team.
What Your Sales Team Gets Back
When every enquiry is handled the same way, sales stops depending on who’s
on shift. Your team spends its time where people make the difference.
Reply
Every Prospect Gets A Timely Reply
Interest is captured while it’s still high, so more prospects reach a clear next step.
Follow-Up
Follow-Up Becomes A System
Performance stays steady across every club, shift and workload.
Handover
Handovers Happen At The Right Moment
Your team steps in when a prospect shows real intent.
Focus
More Time For Tours And Closing
Your team focuses on the conversations people do best.
Measure
A Process You Can Measure
Consistent results that are easy to review and improve.
See The Revenue Nova Could Add
Enter your monthly enquiries, current conversion rate, average membership dues and average membership length,
and see a conservative estimate of the extra members, monthly dues and lifetime value Nova could help you win.
Antares ROI Calculator
Estimate the extra members Antares could bring in from the enquiries you already get.
$
months
Your Estimated ROI
Extra members won each month
0
Monthly dues from those members
$0
Lifetime value of members won each month
$0
Lifetime value of members won each year
$0
Sales Conversations You Can Trust
Nova follows the same guardrails as every Antares AI agent. Every interaction follows your rules and is available
for audit, so you stay in control of quality, messaging and compliance. Read how Antares keeps you in control.
Knowledge
Only Your Own Offers
Nova only uses your approved knowledge, so it never invents prices, offers or promotions.
Handover
Your Team, When Needed
You decide when a prospect passes to a person, and which person, with the full context.
Respect
Every Opt-Out Honoured
Contact preferences and opt-outs are respected instantly, on every channel Nova works in.
Records
Every Chat Is Logged
Every interaction is recorded and reviewable, with the data flowing back into your CRM.
Antares - One Platform, All Agents Included
Nova runs on the same Antares platform as the other four agents. Most operators start with Nova, and the training,
integrations and data set up for it are shared by every agent, so you can switch the others on whenever you’re ready.
Sales
Voice
Agent
Answers every
inbound call day
and night, and books
tours by voice.
Member Services
Agent
Answers member
questions on every
channel and hands
over to your team.
AI Search
Visibility Agent
Makes your clubs
easy to find and
accurately described
in AI search.
Retention
Agent
Spots members at
risk of leaving
and steps in with
the right offer.
Nova Knows Which
Leads To Prioritise
Every lead Nova engages gets a Keepme Score from Pulse , the intelligence layer underneath Antares. Nova uses it to decide where to focus, giving fast, relevant attention to the leads most likely to join. The score stays with each person after they join, so it keeps working across the whole member journey.
Green
High intent and ready to book. Nova moves them straight to a tour or trial booking.
Amber
Interested but undecided. Nova follows up with a sharper, more relevant message.
Red
Unlikely to convert right now. Nova focuses its effort on the leads most likely to join.
A Safer Way To Adopt AI
Go from setup to live in 20 days, with approved knowledge, clear escalation rules and the option to pause
or roll back at any time. Our Customer Success team sets everything up and stays with you after launch.
100% Transparency ✓ Guardrails ✓ Scale In Phases ✓ Data Secure ✓ Instant Rollback
Nova is the sales agent from Antares, Keepme’s AI agent platform for multisite fitness operators. It replies to every enquiry instantly, answers sales questions, books tours and trials, follows up consistently and keeps your CRM up to date.
Forms, webchat, email, Facebook and Instagram Messenger, and phone. Nova handles every enquiry the same way, whichever channel it comes from.
Yes. Nova checks your team’s availability, books straight into your calendar and sends confirmations, so prospects get a booked next step instead of waiting for a callback.
No. Nova takes on the repetitive, time-sensitive work, so your team can focus on tours, high-intent conversations, closing and the in-club experience.
Every lead gets a Keepme Score from Pulse. Green leads are ready to book, amber leads get sharper follow-up, and red leads are deprioritised in favour of those more likely to join. The score stays with each person after they become a member.
Nova connects to your CRM and calendar as part of the Antares setup. It updates contact records and maps every booking to your calendar, so your commercial records stay accurate.
Fitness Cartel saw almost 60,000 conversations and about 450 out-of-hours tours booked in three months. Fitness First Singapore saw a 185% increase in lead-to-tour bookings and a 16% uplift in tour attendance. Club4 Fitness booked 270+ after-hours tours in one month. See more at keepme.ai/customers.
Book a conversation with the Keepme team at keepme.ai/demo. Antares goes from setup to live in 20 days, and all five agents are included.
What Fitness Operators Are Saying About Antares
Our AI sales agent doesn’t just handle enquiries; it actively books tours and feeds that information straight into our management software. This allows our sales team to follow up with fully informed context and no manual input.
Erin Dunn
Digital Marketing Manager, Inverclyde Leisure
Very impressed with the service as much as the system. The early metrics are incredibly promising...lead-to-tour at 68% already and almost 50% of tours booked out of hours. Things you love to see!
John Foy
COO - Inspire Group Kuwait
If you're looking for an AI agent that will be able to optimise your sales process, like booking more appointments and qualifying gym prospects, and that adapts according to your needs, then Antares is really the best!
Jannel Stephanie Rodolfo
General Manager - Fitness First Singapore
We knew that on sale day, hesitation can build quickly if people don't get answers straight away. Pete helped by stepping in instantly, making things clear, and guiding customers straight to the app while their intent was still high.
Ciaran Murtagh
Area Manager - Coral Leisure
It feels aligned with a shared goal: creating a frictionless, high-quality experience that ultimately strengthens real human connection. It is early, but the future with ‘Vicky’ looks very promising.
Brad Bundy
COO - The Exercise Coach
"The Keepme team has demonstrated an exceptional level of professionalism throughout our business partnership. Their customer support is unparalleled, always going above and beyond to address any concerns we have."
Capterra Review
It’s been exciting to see ‘Vicky’ embody who we are as a brand and represent us so naturally. It’s gratifying to watch how seamlessly Antares communicates availability and schedules tours in a way that reflects our standards.
Brad Bundy
COO - The Exercise Coach
"The hyper sense of connection we now have with our members is a testament to the Keepme team's dedication to improving our business. Overall, I highly recommend Keepme to anyone looking for a top-notch different fitness management solution."
Capterra Review
Had my first interactions with Keepme in Gymbox this week and I’m already impressed. Super easy to use, smooth to manage, and it really adds value for the gyms. Excited to explore it more - great system 👌
Hatim Al Abbadi
Senior General Manager - Gymbox