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Keepme Blog

Latest news and product updates

Video: Keepme Connect, the fitness industry’s leading engagement tool

When it comes to attracting, retaining, and engaging members, it’s hard to overstate the importance of targeted and personalized communications. That’s why we built Keepme Connect – the fitness industry’s leading suite of engagement tools. With Connect, fitness operators can send laser-targeted and highly personalized communications via email, SMS, and more. When you add Connect’s […]

Manage your club’s inside sales with Keepme Sales

We’re pleased to introduce an exciting feature in Keepme Sales! Inside sales – never lose an opportunity to sell added services in your fitness club again. Keepme’s inside sales functionality captures, routes, and manages sales for services like personal training, massage, physical therapy, swim lessons and much more. Keepme allows any staff member to create […]

Video: The future of digital in fitness with Ian Mullane and Simon Kemp

Check out the highlights from the UKActive Active Uprising session featuring Keepme’s founder and CEO, Ian Mullane, and global digital marketing thought leader and CEO of Kepios, Simon Kemp.  In this insightful discussion, they reflect on how technological advances such as 5G are changing ways in which people consume fitness content, how member data will […]

Video: A conversation with Keepme customer Troy Morgan at Active Uprising

On August 25th, our founder and CEO Ian Mullane joined Keepme customer Troy Morgan (CEO, Willows Health Group) for a fascinating discussion on artificial intelligence and digital transformation as part of UKActive’s Active Uprising event. During the session, Troy spoke about his journey implementing AI into his health club, and how the predictive insights in […]

New Feature Announcement: Keepme Leads Manager
New Feature Announcement: Keepme Leads Manager (Video)

New feature announcement!  Keepme Leads Manager – your sales team’s job just got a lot easier… With the Leads Manager tool in Keepme Sales, your team can handle every element of the gym sales process all in one place. Rather than asking your team to jump from your CRM tool, to their phone, to their […]

Presenting Keepme Sales, The Fitness Industry’s First AI-Powered Sales Tool
Presenting Keepme Sales, The Fitness Industry’s First AI-Powered Sales Tool

We’re delighted to introduce the latest addition to the Keepme platform – Keepme Sales.  Representing diverse customers across 9 countries, our clients surprisingly have one truly consistent request over the last 18 months: for Keepme to solve their sales problem. While many of our clients were already using the most popular gym sales support tools, […]

We’re Proud To Introduce Keepme V2, A Next-Generation CRM for Fitness Operators

There’s excitement in the air at Keepme HQ! After months of tireless work and thousands of development hours, our team is proud to bring you Keepme V2 – the fitness industry’s first comprehensive, AI-powered gym CRM. A genuine step change in club technology, Keepme V2 enables operators to drive additional revenue and increase profitability at […]

Video: Introducing Keepme V2
Video: Introducing Keepme V2

We’re proud to present Keepme V2!  The first comprehensive, AI-driven CRM for the fitness industry.   Based on conversations with hundreds of operators, we knew there was a need for an AI-powered gym CRM that could manage the whole member lifecycle — from lead capture and sales, to retention, secondary spend, and ex-member win back. Over […]

Keepme’s founder and CEO is interviewed by FitTech
Keepme’s founder and CEO is interviewed by FitTech

Ian, our Founder and CEO was invited by FitTech Magazine to share insight into how operators can utilize AI during such unprecedented times. With so much uncertainty across the market, Ian shares how Artificial Intelligence can help operators navigate with certainty and create predictable revenue and long term positive member experiences.   Ian also shared with […]

Escape Your Limits Podcast
Our founder and CEO’s predictions – Escape Your Limits Podcast

At Keepme we frequently ask the big question – what is the future of fitness? Learning from our industry leading clients and other thought leaders, we constantly re-evaluate how the market is evolving and how operators can flourish, even in trying conditions such as COVID-19. Since the pandemic the entire industry has seen a huge […]

How AI prediction can help you increase revenue for your gym

Artificial Intelligence (AI) is transforming the way your gym can get more revenue. AI can now make intelligent predictions about member behaviour that will help you make more money. Let’s take a look at how you can do this. The fitness industry is growing exponentially. Fitness membership in the UK for example broke the 10 […]

Why is retention in the fitness industry a global problem?

More and more club owners have realised that creating secure human connections is imperative. This is supported by IHRSA with one report finding that members who have become at risk of cancelling but went on to receive a “successful commitment interaction” were 45% less likely to cancel in the following month than those members who […]

Which Communication Methods Should You Use For Greater Member Retention?

Communication with members is critical. But knowing how and when to communicate is a challenge all facilities face. In discovering the best ways to do so, however, we can hope to improve retention rates significantly.  When it comes to communicating with your members, the options are plentiful. Since the explosion of the digital era and […]

What do your gym members expect from you this year?

Gym members have high expectations of their fitness facilities, and with competition growing ever fiercer, it is vital to up your game and use data, personalisation, and fitness trends to keep retention rates high.  With the New Year comes the busiest time for gyms, where new cohorts of people rush to sign up in the […]

Why your data makes you different

There is tons of data available about how to retain gym members. Data tells us facts such as: Women are slightly more at risk of quitting than men. Younger people tend to pose greater retention risks. Staff interactions make it more likely members will attend your gym. Whilst these kinds of generalised insights are really […]