The Buyer’s Guide To
AI Agents For Fitness Operators
This guide covers the six jobs AI does in a fitness business, how the main vendors compare, the
pricing models on offer and how to roll out across multiple sites. You’ll come away knowing whether
you need a single tool or a platform, and which questions to ask every vendor before you buy.
The Six Jobs AI Does In A Fitness Business
Vendors describe the category in whatever shape suits their product. This is the shape of the work itself.
Lead Response And Sales
Replying to every enquiry instantly, following up across channels and booking tours and trials, the quickest win.
Inbound Calls
Answering every call 24/7, handling questions on prices, classes and opening times, and booking tours by voice too.
Member Services
Helping existing members with class times, bookings and account queries, with different handover rules from sales.
AI Search Visibility
How ChatGPT, Gemini, Claude and Perplexity describe and recommend your clubs, a channel most operators can’t see.
Retention
Spotting members who are starting to drift weeks before they act, plus the conversation when someone asks to cancel.
Billing And Collections
Following up failed payments and overdue accounts with reminders and payment links, so fewer payments slip through.
The Vendor Landscape
Each vendor’s capabilities are taken from its own published material.
Where a vendor doesn’t publish something, we’ve said so rather than guessed.
| Capability | Keepme Antares | Replify | Zenoti | HireBOB | AltaDX (OMAP) |
|---|---|---|---|---|---|
| Model | AI agent platform | AI receptionist and sales | Business management platform with AI agents | AI "employees" hired by role | Consulting plus micro agent catalogue |
| Ownership | Independent | ABC Fitness | Independent | Independent | Alta Technology Group and DXFactor (merged) |
| Built for | Multisite fitness and leisure | Gyms, spas, tanning salons, small business | Fitness, salons and spas | Fitness and leisure | Fitness and wellness |
| Lead response and sales | Nova | Yes, including outbound | Yes | Sales Advisor | Concierge |
| Inbound calls | Clarion | Yes | Not published | Not published | Receptionist |
| Member services | Atlas | Via AI receptionist | Not published | Customer Service | Concierge |
| AI search visibility | Beacon | None | None | None | None |
| Early retention | Ember, via the Keepme Score | None published | None published | None published | None published |
| Cancellation save | Ember | None published | None published | Retention Manager | Click2Save |
| Billing and collections | In development | Yes | Not published | None | Yes |
| Shared intelligence and score | Pulse and the Keepme Score | None published | None published | None published | Agents share context |
| Yes | Not listed | Not published | Not named | Not published | |
| Pricing model | One subscription, all agents included, based on conversation volume | $200 to $400 per location per month, Enterprise custom | "AI Plus" package, prices not published | Not published | Agents plus consulting services |
| Rollout | Two-phase, 20-day plan with instant rollback | Live in days | Not published | Not published | Consulting-led |
Swipe sideways to see every vendor.
Pricing Models Compared
| Model | Cost grows with | Best for | Watch for |
|---|---|---|---|
| Per location | Number of sites | Single sites and small estates wanting a fixed price | Multiplies with every new site, whatever the usage |
| Per agent or role | Number of capabilities | Operators who want exactly one AI role | Every new job is a new negotiation and setup |
| Consulting plus technology | Scope of the engagement | Operators who want programme delivery and change management | Ask what year two costs once the project team steps back |
| Platform plus conversation volume | The work the agents actually do | Multisite operators wanting several agents | Model your conversation volume, not your site count |
Swipe sideways to see every column.
Antares uses the last model: one subscription covering the platform, Pulse and a set volume of agent conversations, with every agent included. There’s no per-agent licence, no per-location licence and no services fee assumed.
Tools Or A Platform: The Decision That Matters
Most operators eventually want four or five of these six jobs running. That one fact shapes the whole purchase.
Buying Separate Tools
- A separate vendor, contract and knowledge base for every job
- A new connection into your club management system each time
- The sales tool doesn’t know what the retention tool knows
- Every addition is a new implementation project
Buying An AI Agent Platform
- Training, integrations, data and intelligence set up once
- Every agent runs on the same foundation
- Every agent shares the same view of the member
- Adding an agent is a switch, not a procurement cycle
Ownership decides whose roadmap you’re on. ABC Fitness acquired Replify to advance the agentic layer of its own operating system. If your club management system isn’t ABC, ask what that means for integration depth on your stack. Keepme doesn’t sell a club management system, so Antares connects to the one you already use.
Any vendor can run a conversation. Ask what happens to the data afterwards. Is there a named intelligence layer? Does it produce a score you can act on? Can every agent see it? If not, you’re buying tools with platform branding.
Not the price, the process. If adding member services after sales means a new implementation, a new contract and new training, it isn’t a platform.
At the cancellation form, or weeks earlier from a score? Those are two different products sold under the same word. A save rate measured at the cancellation click only measures the last moment you can act.
Ask how each vendor helps ChatGPT, Gemini, Claude and Perplexity describe your clubs accurately. With a global readiness average of 21 out of 100, it’s the largest unclaimed acquisition channel in the sector.
Ask who approves what the agents say, when a conversation passes to a person, and whether you can pause or roll back a single club today. Then ask for named results: an operator, a person, a metric and a baseline, not platform-wide totals. You’ll find ours further down the page, so you can hold us to the same standard.
Per-location pricing is easy to understand, and it grows with every door you open, busy month or quiet. At 30 sites, Replify’s published $200 to $400 per location is $6,000 to $12,000 a month before overages. Model every structure against your own sites and traffic before comparing headline rates.
Antares - One Platform, All Agents Included
Five specialist AI agents, one knowledge base, one set of integrations and one intelligence layer, all in one contract.
What Antares Agents Delivered In The Last 30 Days
Real results from Antares AI agents working across our customers' gyms.
It depends on the jobs you need. For multisite operators that want sales, calls, member services, AI search visibility and retention on one platform, Keepme Antares is built for exactly that, with five agents connected by Pulse and the Keepme Score. For AI reception and outbound sales at US gyms, Replify publishes per-location pricing. Replify and AltaDX both offer billing and collections today, and it’s in development on Antares.
A platform that runs several specialist AI agents on one shared foundation, instead of selling each capability as a separate tool. Training, integrations, data and the intelligence layer are set up once and reused by every agent. On Antares, that’s the sales agent, Nova; the voice agent, Clarion; the member services agent, Atlas; the AI search visibility agent, Beacon; and the retention agent, Ember, all connected by Pulse.
A chatbot answers questions in one channel. An AI agent takes action: it books a tour, follows up days later on another channel, hands over to a named member of staff and updates your CRM. An AI agent platform goes further, with several specialist agents sharing one knowledge base, one set of integrations and one score for every prospect and member.
Pricing models differ more than headline rates. Replify publishes $200 to $400 per location per month, with custom Enterprise pricing. HireBOB and Zenoti don’t publish prices. AltaDX bundles agents with consulting. Antares is one subscription covering the platform, Pulse and a set volume of conversations, with every agent included and no per-agent or per-location licence. Model each option against your own sites and traffic.
Yes. The voice agent, Clarion, answers inbound calls 24/7 on one number for every club. It handles questions on prices, classes and opening times, books tours by voice and passes calls that need a person to the right member of staff.
If you only ever need one capability, buy the best tool for that job. If you expect to want three or more of the six jobs, a platform is simpler and better value, because the next agent is switched on rather than implemented, and every agent shares the same knowledge base and score.
Antares goes from setup to live in a two-phase, 20-day plan, then rolls out site by site: 8 to 12 weeks to full deployment on the staged route, or 4 to 6 weeks on the accelerated route. You decide what agents can say, when they hand over and how fast they scale, with instant rollback at any stage. Vendors quoting “live in days” are usually describing a single site with a narrow scope.
Antares works across phone, SMS, WhatsApp, web chat, email, and Facebook and Instagram Messenger. Replify lists phone, text, email and web chat, but not WhatsApp. For operators outside North America, WhatsApp is often the deciding channel.