The Buyer’s Guide To
AI Agents For Fitness Operators

This guide covers the six jobs AI does in a fitness business, how the main vendors compare, the pricing models on offer and how to roll out across multiple sites. You’ll come away knowing whether you need a single tool or a platform, and which questions to ask every vendor before you buy.

The Six Jobs AI Does In A Fitness Business

Vendors describe the category in whatever shape suits their product. This is the shape of the work itself.

Lead Response And Sales

Replying to every enquiry instantly, following up across channels and booking tours and trials, the quickest win.

On Antares:The sales agent, Nova
Also offered by:ReplifyHireBOBAltaDXZenoti

Inbound Calls

Answering every call 24/7, handling questions on prices, classes and opening times, and booking tours by voice too.

On Antares:The voice agent, Clarion
Also offered by:Replify

Member Services

Helping existing members with class times, bookings and account queries, with different handover rules from sales.

On Antares:The member services agent, Atlas
Also offered by:HireBOBReplify

AI Search Visibility

How ChatGPT, Gemini, Claude and Perplexity describe and recommend your clubs, a channel most operators can’t see.

On Antares:The AI search visibility agent, Beacon
Also offered by:No other fitness-specific product we’re aware of

Retention

Spotting members who are starting to drift weeks before they act, plus the conversation when someone asks to cancel.

On Antares:The retention agent, Ember, doing both
At the cancellation step only:HireBOBAltaDX Click2Save

Billing And Collections

Following up failed payments and overdue accounts with reminders and payment links, so fewer payments slip through.

On Antares:In development
Also offered by:ReplifyAltaDX

The Vendor Landscape

Each vendor’s capabilities are taken from its own published material. Where a vendor doesn’t publish something, we’ve said so rather than guessed.

The vendor landscape for AI in fitness: Keepme Antares, Replify, Zenoti, HireBOB and AltaDX (OMAP) compared across 14 criteria
CapabilityKeepme AntaresReplifyZenotiHireBOBAltaDX (OMAP)
ModelAI agent platformAI receptionist and salesBusiness management platform with AI agentsAI "employees" hired by roleConsulting plus micro agent catalogue
OwnershipIndependentABC FitnessIndependentIndependentAlta Technology Group and DXFactor (merged)
Built forMultisite fitness and leisureGyms, spas, tanning salons, small businessFitness, salons and spasFitness and leisureFitness and wellness
Lead response and salesNovaYes, including outboundYesSales AdvisorConcierge
Inbound callsClarionYesNot publishedNot publishedReceptionist
Member servicesAtlasVia AI receptionistNot publishedCustomer ServiceConcierge
AI search visibilityBeaconNoneNoneNoneNone
Early retentionEmber, via the Keepme ScoreNone publishedNone publishedNone publishedNone published
Cancellation saveEmberNone publishedNone publishedRetention ManagerClick2Save
Billing and collectionsIn developmentYesNot publishedNoneYes
Shared intelligence and scorePulse and the Keepme ScoreNone publishedNone publishedNone publishedAgents share context
WhatsAppYesNot listedNot publishedNot namedNot published
Pricing modelOne subscription, all agents included, based on conversation volume$200 to $400 per location per month, Enterprise custom"AI Plus" package, prices not publishedNot publishedAgents plus consulting services
RolloutTwo-phase, 20-day plan with instant rollbackLive in daysNot publishedNot publishedConsulting-led

Swipe sideways to see every vendor.

Pricing Models Compared

Four pricing models for AI in fitness compared by what the cost grows with, who each suits and what to watch for
ModelCost grows withBest forWatch for
Per locationNumber of sitesSingle sites and small estates wanting a fixed priceMultiplies with every new site, whatever the usage
Per agent or roleNumber of capabilitiesOperators who want exactly one AI roleEvery new job is a new negotiation and setup
Consulting plus technologyScope of the engagementOperators who want programme delivery and change managementAsk what year two costs once the project team steps back
Platform plus conversation volumeThe work the agents actually doMultisite operators wanting several agentsModel your conversation volume, not your site count

Swipe sideways to see every column.

Antares uses the last model: one subscription covering the platform, Pulse and a set volume of agent conversations, with every agent included. There’s no per-agent licence, no per-location licence and no services fee assumed.

Tools Or A Platform: The Decision That Matters

Most operators eventually want four or five of these six jobs running. That one fact shapes the whole purchase.

Buying Separate Tools

  • A separate vendor, contract and knowledge base for every job
  • A new connection into your club management system each time
  • The sales tool doesn’t know what the retention tool knows
  • Every addition is a new implementation project

Buying An AI Agent Platform

  • Training, integrations, data and intelligence set up once
  • Every agent runs on the same foundation
  • Every agent shares the same view of the member
  • Adding an agent is a switch, not a procurement cycle

Ownership decides whose roadmap you’re on. ABC Fitness acquired Replify to advance the agentic layer of its own operating system. If your club management system isn’t ABC, ask what that means for integration depth on your stack. Keepme doesn’t sell a club management system, so Antares connects to the one you already use.

Any vendor can run a conversation. Ask what happens to the data afterwards. Is there a named intelligence layer? Does it produce a score you can act on? Can every agent see it? If not, you’re buying tools with platform branding.

Not the price, the process. If adding member services after sales means a new implementation, a new contract and new training, it isn’t a platform.

At the cancellation form, or weeks earlier from a score? Those are two different products sold under the same word. A save rate measured at the cancellation click only measures the last moment you can act.

Ask how each vendor helps ChatGPT, Gemini, Claude and Perplexity describe your clubs accurately. With a global readiness average of 21 out of 100, it’s the largest unclaimed acquisition channel in the sector.

Ask who approves what the agents say, when a conversation passes to a person, and whether you can pause or roll back a single club today. Then ask for named results: an operator, a person, a metric and a baseline, not platform-wide totals. You’ll find ours further down the page, so you can hold us to the same standard.

Per-location pricing is easy to understand, and it grows with every door you open, busy month or quiet. At 30 sites, Replify’s published $200 to $400 per location is $6,000 to $12,000 a month before overages. Model every structure against your own sites and traffic before comparing headline rates.

Antares - One Platform, All Agents Included

Five specialist AI agents, one knowledge base, one set of integrations and one intelligence layer, all in one contract.

Antares network results

What Antares Agents Delivered In The Last 30 Days

Real results from Antares AI agents working across our customers' gyms.

0
Conversations handled
Handled across every channel, at any time of day.
0
Leads captured
New enquiries picked up and engaged by the agents.
0
Tours booked
Booked by the agents with no staff chasing needed.
0
Out-of-hours leads captured
22% arrived after hours and were still captured.

Book a Demo

See Antares’ Agents in Action

Keepme Antares - the AI agents for multisite fitness operators. Automatically handle every stage of the gym member lifecycle, from sales and bookings to member enquiries, search visibility, and retention, across every channel, 24/7.

Book a demo to learn how Antares’ agents can help your clubs deliver more bookings, more members and more time for your teams.

It depends on the jobs you need. For multisite operators that want sales, calls, member services, AI search visibility and retention on one platform, Keepme Antares is built for exactly that, with five agents connected by Pulse and the Keepme Score. For AI reception and outbound sales at US gyms, Replify publishes per-location pricing. Replify and AltaDX both offer billing and collections today, and it’s in development on Antares.

A platform that runs several specialist AI agents on one shared foundation, instead of selling each capability as a separate tool. Training, integrations, data and the intelligence layer are set up once and reused by every agent. On Antares, that’s the sales agent, Nova; the voice agent, Clarion; the member services agent, Atlas; the AI search visibility agent, Beacon; and the retention agent, Ember, all connected by Pulse.

A chatbot answers questions in one channel. An AI agent takes action: it books a tour, follows up days later on another channel, hands over to a named member of staff and updates your CRM. An AI agent platform goes further, with several specialist agents sharing one knowledge base, one set of integrations and one score for every prospect and member.

Pricing models differ more than headline rates. Replify publishes $200 to $400 per location per month, with custom Enterprise pricing. HireBOB and Zenoti don’t publish prices. AltaDX bundles agents with consulting. Antares is one subscription covering the platform, Pulse and a set volume of conversations, with every agent included and no per-agent or per-location licence. Model each option against your own sites and traffic.

Yes. The voice agent, Clarion, answers inbound calls 24/7 on one number for every club. It handles questions on prices, classes and opening times, books tours by voice and passes calls that need a person to the right member of staff.

If you only ever need one capability, buy the best tool for that job. If you expect to want three or more of the six jobs, a platform is simpler and better value, because the next agent is switched on rather than implemented, and every agent shares the same knowledge base and score.

Antares goes from setup to live in a two-phase, 20-day plan, then rolls out site by site: 8 to 12 weeks to full deployment on the staged route, or 4 to 6 weeks on the accelerated route. You decide what agents can say, when they hand over and how fast they scale, with instant rollback at any stage. Vendors quoting “live in days” are usually describing a single site with a narrow scope.

Antares works across phone, SMS, WhatsApp, web chat, email, and Facebook and Instagram Messenger. Replify lists phone, text, email and web chat, but not WhatsApp. For operators outside North America, WhatsApp is often the deciding channel.

What Fitness Operators Are Saying About Antares

Inverclyde Leisure antares goals

Our AI sales agent doesn’t just handle enquiries; it actively books tours and feeds that information straight into our management software. This allows our sales team to follow up with fully informed context and no manual input.

Erin Dunn - Digital Marketing Manager, Inverclyde Leisure
Erin Dunn
Digital Marketing Manager, Inverclyde Leisure
Inspire Kuwait - antares

Very impressed with the service as much as the system. The early metrics are incredibly promising...lead-to-tour at 68% already and almost 50% of tours booked out of hours. Things you love to see!

John Foy - COO - Inspire Group Kuwait
John Foy
COO - Inspire Group Kuwait
Fitness First - Janell

If you're looking for an AI agent that will be able to optimise your sales process, like booking more appointments and qualifying gym prospects, and that adapts according to your needs, then Antares is really the best!

Jannel Stephanie Rodolfo - General Manager - Fitness First Singapore
Jannel Stephanie Rodolfo
General Manager - Fitness First Singapore
coral leisure - ciaran murtagh - sale day

We knew that on sale day, hesitation can build quickly if people don't get answers straight away. Pete helped by stepping in instantly, making things clear, and guiding customers straight to the app while their intent was still high.

Ciaran Murtagh
Area Manager - Coral Leisure
exercise coach - aligned

It feels aligned with a shared goal: creating a frictionless, high-quality experience that ultimately strengthens real human connection. It is early, but the future with ‘Vicky’ looks very promising.

Brad Bundy - COO - The Exercise Coach
Brad Bundy
COO - The Exercise Coach
capterra - unparalleled support

"The Keepme team has demonstrated an exceptional level of professionalism throughout our business partnership. Their customer support is unparalleled, always going above and beyond to address any concerns we have."

Capterra Review -
Capterra Review
exercise coach - naturally embody

It’s been exciting to see ‘Vicky’ embody who we are as a brand and represent us so naturally. It’s gratifying to watch how seamlessly Antares communicates availability and schedules tours in a way that reflects our standards.

Brad Bundy - COO - The Exercise Coach
Brad Bundy
COO - The Exercise Coach
capterra - hyper sense of connection

"The hyper sense of connection we now have with our members is a testament to the Keepme team's dedication to improving our business. Overall, I highly recommend Keepme to anyone looking for a top-notch different fitness management solution."

Capterra Review -
Capterra Review
Hatim - Gymbox - great system

Had my first interactions with Keepme in Gymbox this week and I’m already impressed. Super easy to use, smooth to manage, and it really adds value for the gyms. Excited to explore it more - great system 👌

Hatim Al Abbadi
Senior General Manager - Gymbox