Running Exerp At Enterprise Scale? Here Is Where AI Agents Fit
Fitness First Singapore- 185% lift in lead-to-tour bookings, and a 49% increase in tour-to-sale conversion, after adding Antares' AI agents on top of their existing systems.
Results like that do not come from replacing the system that runs your clubs. They come from adding a layer that makes sure every lead gets a fast, accurate response and a clear next step, then follows them all the way through to the visit.
For operators running Exerp, that layer is Antares.
Why big operators choose Exerp
Exerp is a club and membership management platform built for scale. It is used by large multisite operators, often across several countries, to run memberships, bookings, payments and member data in one place. When you have dozens or hundreds of clubs, that consistency is the whole point.
What a management platform cannot do on its own is respond to the thousands of enquiries those clubs receive every month, in the moment they arrive, in the right language and on the right channel.
At that scale, small gaps add up quickly. A slow reply here, a missed call there and a follow-up that slips during a busy week can mean hundreds of prospects who never make it through the door. Consistency across sites becomes as important as speed at any single club.
Exerp handles the operation. Antares handles the conversation.
Exerp keeps doing | Antares' AI agents add |
Memberships, contracts and payments | Instant replies to every enquiry, 24/7 |
Club schedules and bookings | Tours booked straight into your calendar |
Member records and data | Follow-up until there is a clear outcome |
Reporting on the operation | Pulse insights on every conversation and lead |
There is no overlap and nothing to replace. Exerp stays your system of record, and Antares makes sure every conversation lands in it.
A real-time, two-way connection
Antares connects to Exerp through its API, and for operators who enable it, through Exerp's event webhooks. That second part matters at scale. Instead of checking for changes on a schedule, Antares hears about relevant events in Exerp as they happen, so its agents always act on current information.
The flow works in both directions. Antares reads the contact and membership data it needs, then writes outcomes such as tour bookings and status updates back to Exerp. Your sales teams see every booked tour without re-keying anything, and your regional leaders see one consistent picture across every club. You can see every system Antares connects to on our integrations page.
What Antares' AI agents do across your estate
Sales
The Antares sales agent, Nova, replies to every enquiry instantly, books tours and follows up 24/7 across web, email, WhatsApp, Facebook and Instagram. It keeps following prospects past the first visit, which is how operators like Fitness First Singapore see gains in tour-to-sale conversion, not just in tours booked.
Calls
The Antares voice agent, Clarion, answers inbound calls day and night with one number for every club.
Members
The Antares member services agent, Atlas, answers member questions, and the Antares retention agent, Ember, spots members starting to drift and steps in early.
Insight
Pulse, Keepme's intelligence layer, turns every conversation into insight. With the Pulse MCP connection, your leaders can ask questions about that data in Microsoft Copilot, Claude or ChatGPT.
What your leadership team gets
Regional and commercial leaders see the same picture across every club: how many enquiries came in, how quickly they were answered, how many became booked tours and where the gaps are. Because outcomes land in Exerp and insights sit in Pulse, there is no separate spreadsheet to maintain and no waiting for month-end reporting.
Rolling out across many sites
Enterprise rollouts live or die on control. Antares is built so you decide the pace. Training, integrations and data are set up once and shared by every agent and every site. From there, Antares goes live in 20 days, then expands site by site and channel by channel, with a guaranteed way to roll back built in.
Your team provides API access and approves the knowledge base, and Keepme handles the integration. There are no onboarding or implementation fees from Keepme. If you choose to switch on Exerp's event webhooks, check with Exerp whether any configuration work is needed on their side. See our adopting Antares pages for the detail.
